WJS Secretarial Services - Transcription Services (T: 020 8255 0514)

Transcription Services

WJS Secretarial Services undertake transcription services for research companies, commercial organisations and individuals.

You can be assured that we never outsource work abroad as all work is undertaken by UK based and English speaking professionals.

We work with students who need their interviews transcribed and can offer a 20% discount on our normal business rates.

We are fully experienced in undertaking transcription in the following formats:

One to one interview transcription
Group interview transcription
Conference transcription
Seminar transcription
Research unit interview transcription

Formats we accept

Standard cassette; mini cassette; micro cassette; VHS video, mini-disc; MP3; DSS; WAV; WMA; and many more too numerous to mention here.

Quality of Audio

A large factor in determining the quality of the transcript is the quality of the audio we receive.

Whilst we will do our best to transcribe everything, there are times when dialogue cannot be deciphered and we mark these as '[inaudible]'.

At times a tape thought to be of good quality actually isn't, or the quality begins to deteriorate part way through. When that happens, it is simply not in your best interests for us to persevere in transcribing a poor quality recording. If that arises we will always contact you to discuss how you would like us to proceed. Often we get asked to persevere and in these instances we try to get as much as possible out of the tape by re-listening to the tape several times. We may charge extra in these instances but will always consult with you before continuing.

If you require guidance in taping your interviews, please get in contact with us as we have a few tips we can pass onto you. After all, we are only as good as the audio allows and it is in your and our best interest for the best quality audio as possible.

Verbatim:
This is primarily used for research studies where an in-depth transcript is required. The Verbatim transcript includes speaker hesitations, background noises, all ums and ahs.

Intelligent Verbatim:
This again is used for research but where an in-depth transcript is not needed. This excludes ums and ahs, background noises but includes speaker hesitations or change of thought.

Intelligent:
Used for conferences / seminars where the transcript is tidied up and excludes all non-essential speech such as ums and ahs, hesitations etc

Testimonial

"Wendy and her team of transcriptionists have excellent skills with professionalism to match. My digital files were not of the best quality by any means and I was expecting a lot of holes. I was very surprised to be sent documents by Wendy that were consistent throughout and they had obviously spent a lot of time re-listening to the audio to get as much out of them as possible. I was and am still impressed with the quality of the service and will be using WJS Secretarial Services for future projects." - Freelance Market Researcher, London.

WJS Secretarial Services

3 Weihurst Gardens ۰ Sutton ۰

Surrey ۰ SM1 4PQ

Tel: 020 8255 0514

email: admin@wjs-typing.co.uk

Registered in England and Wales No. 6459768