WJS Secretarial Services - experienced in providing virtual services

to small businesses and private individuals

from audio typing to telephone call answering services

CALL US NOW - 020 8255 0514 - for more information on our services.....

Welcome to WJS Secretarial Services' website, providers of secretarial,

call handling and transcription services.

Whether you wish to outsource some or all of your secretarial or typing work as a long-term strategy to reduce fixed costs, or as an additional resource during busy periods, WJS Secretarial Services offers the perfect solution.  There are many reasons why a company would outsource, the following of which are just a few examples:

• your secretary is ill or on holiday;

• calling in a temp is expensive as well as time consuming in training her up;

• is the day-to-day work piling up, only urgent work being seen to by your secretary?;

• you need extra staff at peak times but do not have the need for a permanent member of staff.

If these examples are familiar, then look no further than WJS Secretarial Services.  We are on hand whenever you need us, whether it is a one off situation or on a regular basis.  We can handle high volumes as well as the one-off project.

WJS Secretarial Services has experience of providing these services for over 20 years to a wide range of industry sectors, including but not limited to legal, research, building and the construction industry. 

Here are just a few tasks we offer:

Digital dictation/audio typing;

Copy typing;

Formatting documents;

Mail shots;

Mail forwarding and handling;

Preparing and posting quotes/invoices;

Telephone call handling;

Market research transcription;

Student transcription;

Conference/Seminar transcription;

Diary management;

Travel management.

If the service you require is not listed, please do not hesitate to contact us.

Advice on Digital Dictation

What is digital dictation?

At the moment you use mini or micro cassettes loaded into a dictation machine.  Digital dictation is the same without the cassettes.  The only difference being that you have the ability to download your voice files to your PC and are able to forward the file using email.

What is the advantage of going digital?

The advantage is that you can save your voice files and send them to your secretary even if you are not based in the same building.  This has the added advantage of businesses outsourcing dictation typing to WJS Secretarial Services.

Dictating letters and reports...

Be as clear as possible, making sure that if you make a mistake and have to go back and re-dictate not to cut off the end of where you got up to.  Dictate slowly and as far as possible, spell out any odd names or places and especially any technical words/phrases.  It is harder than you think to type out a dictated letter where the dictation is fast and there are slurred words or phrases! 

What machine should I opt for?

Our recommendation would be for an Olympus machine.  Files can be downloaded in dss format (Digital Speech Standard) which are easy to email as they use up less space.  Downloading any other format such as mp3 or wav can cause the file size to increase so that it cannot be easily emailed to your secretary.

Please note that this advice is meant to be for one person dictating, not for one to one interviews or focus groups.  If you require help with interview taping, please get in touch with us.